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Knowledge discovery is the process of finding knowledge, whose products are knowledge maps, expert maps and knowledge graphs.

Validation   – checking that the product meets the expectations and needs of consumers.

Verification – verification that the requirements set for the product (mostly technical) are fulfilled.

The knowledge graph  is a visualization of where things lie. Structured and graphical representation of all the knowledge of the company / division and the relationships between them.

Data   – unordered information out of context.

The Unified Knowledge Information System is an information system designed for the accumulation, systematization and dissemination of knowledge, experience and innovative ideas, aimed at creating benefits for internal and external customers.

Knowledge is what solved, solves or solves the problem of the customer:

  • used for decision making;
  • used to solve customer problems;
  • creating a competitive advantage.

Information – ordered data presented in context.

Knowledge extraction is a process of knowledge fixation, the product of which is recorded knowledge suitable for transmission and use.

The use of knowledge is the process of controlling the application of common knowledge, the product of which are reports and corrective measures.

Expert card – a document containing information about the areas of expertise of a specialist.

A knowledge map is a structured representation of a single knowledge.

The key event is “an outstanding customer benefit that has already taken place and that is preparing for future production” (AI).

Implicit knowledge – a type of knowledge that is difficult to formalize and systematize, cannot be easily “taken out” and transferred to others. Implicit knowledge often includes skills (skills) and culture inherent in employees, but not realized by them. It is formed depending on the personality characteristics of the person and is broadcast outside the standard channels of information through personal contact.

Experience is knowledge gained or proven by practice.

The exchange and dissemination of knowledge is the process of promoting knowledge, the products of which are accessible, correct knowledge, decisions on how to do.

A portion (unit) of knowledge is a complete amount of information, giving a complete picture of how we have benefited the customer.

The development and creation of new knowledge is the process of controlling the application of common knowledge, the product of which are reports and corrective measures.

Structuring and preserving knowledge is a process of knowledge fixation, the product of which is recorded knowledge suitable for transfer and use.

Knowledge management   is a set of processes for identifying, extracting, preserving, sharing, disseminating and effectively using the knowledge existing in the company and the external environment, as well as creating new knowledge in order to effectively address the challenges facing the organization in order to benefit the customer.

Knowledge management   is a set of processes for identifying, extracting, preserving, sharing, disseminating and effectively using the knowledge existing in the company and the external environment, as well as creating new knowledge in order to effectively address the challenges facing the organization in order to benefit the customer.

The expert is a specialist with deep knowledge in a particular area, attracted for examination.

Explicit knowledge   is a type of knowledge that is easily formalized, systematized, and can be transferred from one employee to another (from the head of the employee, from the mentor to the student, from the employee to the head, between colleagues …). The means of transmitting explicit knowledge are standard and reproducible channels of information.