08.06.2016

Negotiation Vocabulary


These words will help you express yourself during negotiations.

Word

Meaning

Example sentence

Alternatives
nozun
other options We can’t offer you the raise you requested, but let’s discuss some other alternatives.
Amplify (развить/дополнить)
verb
expand; give more information Could you amplify on your proposal please.
Arbitration (арбитраж)
noun
conflict that is addressed by using a neutral third party We’re better to settle this between us, because a formal arbitration will cost both of us money.
Bargain (заключать сделку)
verb
try to change a person’s mind by using various tactics We bargained on the last issue for over an hour before we agreed to take a break.
Bottom-line (нижний предел)
noun
the lowest one is willing to go I’ll accept a raise of one dollar per hour, but that’s my bottom-line.
Сollective  (обоюдный)
adj
together This is a collective concern, and it isn’t fair to discuss it without Marie present.
Compensate
verb
make up for a loss If you are willing to work ten extra hours a week we will compensate you by paying you overtime.
Comply (выполнить, согласиться)
verb
agree I’d be willing to comply if you can offer me my own private office.
Compromise (идти на компромисс)
verb
changing one’s mind/terms slightly in order to find a resolution We are willing to compromise on this issue because it means so much to you.
Concession (уступка)
noun
a thing that is granted or accepted I think we can offer all of these concessions, but not all at once.
Сonflict resolution (разрешение конфликта)
noun
general term for negotiations It is impossible to engage in conflict resolution when one of the parties refuses to listen.
Confront (открыто поговорить, высказать)
verb
present an issue to someone directly confronted my boss about being undervalued, and we’re going to talk about things on Monday.
Сonsensus
noun
agreement by all It would be great if we could come to a consensus by 5:00 P.M.
Cooperation (взаимодействие)
noun
the working together I have appreciated your cooperation throughout these negotiations.
Сounter proposal (встречное предложение)
noun
the offer/request which is presented second in response to the first proposal In their counter proposal they suggested that we keep their company name rather than creating a new one.
Counterattack (контратака)
verb/noun
present other side of an issue Before we could start our counterattackthey suggested we sign a contract.
Сounterpart(контрагент, противная сторона)
noun
person on the other side of the negotiations I tried to close the discussions at noon, but my counterpart would not stop talking.
Cordially (искренне, приветливо)
verb/noun
politely In the past I have had little respect for that client, but today she spoke cordially and listened to my point of view.
Demands (требования)
adv
needs/expectations that one side believes it deserves They had some last minute demands that were entirely unrealistic.
Deadlock (тупик)
noun
point where neither party will give in When the discussions came to a deadlock we wrote up a letter of intent to continue the negotiations next week.
Dispute (спорить)
noun
argument/conflict I was hoping to avoid discussing last year’sdispute, but Monica is still holding a grudge.
Dominate
verb
have the most control/stronger presence Max has such a loud voice, he tends to dominate the conversations.
Flexible (гибкий)
adj
open/willing to change We have always been flexible in terms of your working hours.
Hostility (неприязнь, враждебность)
noun
long-term anger towards another I want you to know that we don’t have any hostility towards your company despite last year’s mixup.
High-ball (завысить ставки)
verb
make a request that is much higher than you expect to receive I’m planning to high-ball my expectations when I open the discussion.
Impulse
noun
quick decision without thought or time I acted on impulse when I signed that six-month contract.
Indecisive (нерешительный )
adj
has difficulty choosing/making a decision They were so indecisive we finally asked them to take a break and come back next week.
Log-rolling («ты мне, я тебе», взаимо услуги)
noun
trading one favour for another After a bit of log-rolling we came to an agreement that pleased both of us.
Low-ball (занижать ставки)
verb
offer something much lower than you think the opponent will ask for I was expecting my boss to low-ball in the initial offer, but he proposed a fair salary increase.
Mislead (вводить в заблуждение)
verb
convince by altering or not telling the whole truth about something They misled us into thinking that everything could be resolved today.
Mutual (взаимный)
adj
agreed by both or all The decision to call off the merger was mutual.
Рressure (оказывать давление)
verb
work hard to convince another of an idea He pressured me to accept the terms by using intimidation tactics.
Proposal (предложение)
noun
argument to present While I listened to their proposal I noted each of their objectives.
Receptive (восприимчивый)
adj
open to/interested in an idea His positive body language demonstrated that he was receptive to our suggestions.
Resentment (недовольство)
noun
anger held onto from a previous conflict Mary’s resentment stems from our not choosing her to head the project.
Resistance (сопротивление)
noun
a display of opposition We didn’t expect so much resistance on the final issue.
Resolve (найти решение)
verb
end conflict, come to an agreement Before you can resolve your differences you’ll both need to calm down.
Tension (напряжение)
noun
feeling of stress/anxiety caused by heavy conflict There was a lot of tension in the room when George threatened to quit.
trade-off (компромисс)
noun
terms that are offered in return for something else Lower payments over a longer period of time sounded like a fair trade-off until we asked about interest charges.
Unrealistic (нереальный)
adj
very unlikely to happen It’s unrealistic to think that we will have all of our demands met.